The NALW no-risk money back guarantee offers that, if at any time within the first 14 days of opening your paid Account you decide that NALW is not for you and provided you have not completed more than 20% of the courses and not attended any event, then just let our awesome support team know (we make it easy!).
We will stop your Subscription and issue you a refund. Your request for a refund must be received within 24 business hours of the 14 days of the date and time of opening your paid Account. While some refunds may be instant, refund credit can take up to 5 – 10 business days to show up in your credit card statement.
If adequate notice is not received and your credit card is subsequently charged, you will not receive a refund. Refund requests for subscriptions not cancelled before the renewal date will be subject to a 10% administration charge provided the request within the first 14 days of the automatic renewal. Renewal reminders are sent out before expiry and you may cancel before the renewal date free of charge.
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