Cancelling & Refunds
- Is it possible to cancel my membership?
- I recently joined NALW to enable me to connect and to complete the CPD Training funding the membership myself. My company has now said it will fund the membership – can I have a refund so that they can set up a membership for myself and my colleague?
- A member has left midway through their membership, can it be partially refunded?
- Is it possible to get a refund?
- Is it possible to get a refund?
CPD
- We have a standard training package for our organization, but also more specified trainings i.e. suicide prevention and first aid. It is not purely related to Social Prescribing but is relevant to their role, can that be added?
- Can training courses linked to diabetes be added as CPD?
- Evidence based group case studies – is this acceptable to add to my CPD?
- Do you have to upload documents for CPD entries?
- Can I add non-NALW CPD points earned to the activity?
Group Membership Management
- How do I add a member to our membership?
- We are an organisation who appoint social prescribers at different times. What membership option do we choose?
- Can multiple memberships with different end dates be merged?
- Can we upgrade a current membership to include another person midway through a year (e.g. from a 2 person to a 3-person membership)?
- One of our members is leaving, can we remove them and add someone else instead?