Skip to main content
National Association of Link Workers Help Centre home page
Submit a request
Sign in
  1. National Association of Link Workers
  2. General
  3. Current Member FAQ’s

Current Member FAQ’s

  • What is the best way to communicate with NALW team?
  • How do I add a member to our membership?
  • When will I receive my Membership Certificate?
  • What are MNALW post nominal letters?
  • What is the Code of Practice and where can I find it?
  • I can't access the new Leadership courses
  • I am not able to access anything when I log in
  • When will I receive my NALW membership certificate?
  • How do I stop receiving emails when a member messages the group?
  • Can I add non-NALW CPD points earned to the activity?
  • Is it possible to cancel my membership?
  • I recently joined NALW to enable me to connect and to complete the CPD Training funding the membership myself. My company has now said it will fund the membership – can I have a refund so that they can set up a membership for myself and my colleague?
  • We are an organisation who appoint social prescribers at different times. What membership option do we choose?
  • Can you set up a group membership for me and send us an invoice?
  • My membership has automatically renewed, can I get a receipt?
  • If members of a multiple membership change during the year, can the new members complete the courses too?
  • Can multiple memberships with different end dates be merged?
  • Can we upgrade a current membership to include another person midway through a year (e.g. from a 2 person to a 3-person membership)?
  • One of our members is leaving, can we remove them and add someone else instead?
  • A member has left midway through their membership, can it be partially refunded?
  • I am unable to see the courses and events under my membership area?
  • Is it possible to get a refund?
  • How can I get my membership logo?
National Association of Link Workers